Free Guide for Independent Hoteliers
The Independent Hotelier's Guide to Guest Retention
Everything you need to know about building guest loyalty, reducing OTA dependency, and turning one-time visitors into lifelong direct bookers.
Built from real experience running independent coastal hotels — not a marketing agency whitepaper.
What's Inside
Why retention beats acquisition every time
The $17.8B war OTAs are waging against you
How Marriott & Hilton drive 50%+ direct bookings
Your guest database: the asset worth more than furniture
5 things you can do this week (no tech needed)
How loyalty programs actually work, demystified
A 30-day plan to start building your guest list
Common objections answered honestly
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